FAQs
產品與舒適度
絕對適合。我們深知亞洲女性常受寬腳掌或拇趾外翻困擾，因此 SofoBloom 採用了加寬楦頭設計，配合高彈力的3D 飛織面料。鞋面能像襪子般溫柔包裹腳型而不產生擠壓感，徹底告別傳統皮鞋磨腳、刮腳的痛苦。
Absolutely. We specifically design our shoes for Asian foot shapes, which tend to be wider. By combining a wide-toe box with our highly elastic 3D knit fabric, SofoBloom flats provide a glove-like fit that accommodates bunions and wider feet without any painful pressure or pinching. Say goodbye to the struggle of breaking in stiff leather shoes.
秘密在於我們獨家的愛心足弓支撐鞋墊。不同於普通平底鞋的板腳感，我們的鞋墊針對足弓處提供了科學支撐，能有效分散體重壓力，緩解長時間站立或在中環斜坡行走時的足底筋膜疲勞，真正實現「行全日都唔攰」。
The secret lies in our signature Heart-Shaped Arch Support insoles. Unlike traditional flat shoes that offer little to no support, our insoles are ergonomically engineered to distribute body weight evenly. This significantly reduces foot fatigue during long commutes or walking on the steep slopes of Central and Sheung Wan, ensuring you stay comfortably on your feet all day long.
我們的飛織鞋面具備透氣與耐穿特性，非常適合香港濕熱天氣。全系列支持冷水機洗：清潔時請取出鞋墊，將鞋子放入洗衣袋中，使用溫和洗滌模式，隨後自然晾乾即可恢復如新。
Yes! Our high-density knit fabric is breathable and durable, perfect for Hong Kong's humid climate. The entire collection is machine washable. Simply remove the insoles, place the shoes in a laundry bag, and use a cold, gentle cycle. Air dry them (avoid direct sunlight), and they will look as good as new.
尺碼與試穿
SofoBloom 使用標準歐碼（EU Size）。由於亞洲腳型普遍較寬，若您的腳型偏厚或習慣穿厚襪子，建議選擇比平時大一碼。您亦可以參考產品頁面的詳細尺碼對照表進行測量。
SofoBloom uses standard European sizing (EU). Since our designs accommodate wider foot shapes, we generally recommend staying with your usual size. However, if you have particularly high arches or prefer wearing thicker socks, consider sizing up by one. Please refer to our detailed size guide on each product page for precise measurements.
我們深知網購鞋子的顧慮。SofoBloom 提供 7 天換貨保證，只要產品保持全新、未穿著過並保留原包裝，我們隨時準備為您更換更合適的尺碼，確保您擁有一雙完美的「戰履」。
We want you to love your walk. We offer a 7-day exchange guarantee. As long as the shoes are in their original, unworn condition with all packaging intact, we are happy to help you swap for a more comfortable fit.
配送與時效
我們提供全香港免運費服務（包括住宅及工商地址）。針對香港本地訂單，我們承诺工作日下單，最快次日送達。透過順豐速運等高效物流，確保您能及時穿上新鞋應對工作挑戰。
We offer Free Shipping across Hong Kong (including residential and business addresses). For local orders, we provide Next-Day Delivery for orders placed on business days. Partnering with reliable couriers like SF Express, we ensure your new pair of "commuter essentials" arrives at your doorstep as quickly as possible.
支持。雖然我們立足於香港，但 SofoBloom 也深受海外職業女性喜愛。國際訂單的運費及時效會根據具體地區有所不同，您可以在結帳頁面查看詳情，或聯絡我們的客服查詢。
Yes, we do! While we are a Hong Kong-based brand, we ship our comfort-driven footwear to professionals worldwide. International shipping rates and delivery times vary by destination. You can view the details at checkout or contact our customer support for a specific quote.