Returns & Exchanges

At SofoBloom, if you're not happy with your purchase for any reason, please Contact Us directly, and we will offer you solutions according to your case.

Return policy
We are extending the free return and exchange policy to 30 days from the date you receive items purchased online. Return and exchange policies for in-store purchases may vary depending on the individual retailer or location. Please note that Final-Sale, Buy-Together, Add-On, and Gift items are excluded from this policy. For Buy-Together items, the main product (the product with its original full price) can only be exchanged, ancillary products (the products with the discounted price) can be returned or exchanged. To be eligible for returns or exchanges, items must be unworn, unwashed, unaltered, and include all original tags and packaging. Kindly note that the original shipping cost and any insurance fees are non-refundable.

Additionally, any return made to an address other than the one provided by SofoBloom, or to the address on the original shipping package, cannot be received by us and will not be eligible for a refund or exchange.

If you have mistakenly sent the wrong item to SofoBloom, please reach out to our support team at service@SofoBloom.com promptly. Please be aware that we cannot guarantee the retrieval of your item, and no compensation will be provided for incorrect items sent to SofoBloom.